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Planned Outage Management Key Features

• Encompassed aspects of planning, communications and performance of the work that  involve best practices related to outage management:   
  • Advance notifications
  • Management of power outage requests
  • Work permits
  • Generating switching plans to support the power outage requests
  • Status updates
  • Work order completion
  • Advance notifications

• Notifies affected customers in advance so that they have adequate time to make appropriate decisions or alternate plans
• Allows for field crew to communicate delays in planned work and assists in providing a timely update to the expected time of restoration
• Allows for field crew to promptly provide notifications when their work is completed
• Crews can submit preliminary information about changes made to the energized system, and close the associated work orders or tasks